![]() This rule being active can cause the camera not to send emails. If you are experiencing issues with emails not being sent, We recommend verifying if any firewalls/router/modem settings may be blocking the service.įor example, PFsense, which is a common open-source third-party firewall program, has the rule to block all internet communication with all IP cameras to ensure they do not phone home. Once it has been properly saved, click on the Test button to test the connection. This will save your email settings to the NVR. ![]() When all information for email alerts has been entered into the interface, click on Apply, and then click on Save. This helps to curb the heavy load on the email server when multiple events are occurring. Interval: This field allows the user to define, in minutes, how often emails can be sent by the system.Health Enable: This checkbox allows the user to enable the function that causes the system to send out a test email to ensure if the connection is OK or not.Interval: This field allows the user to define, in seconds, how many events can be triggered concurrently. For more information on the other related options in this menu, refer to the information provided below. For example, if you are using Gmail, you can select TLS if you are using port 587. Select which encryption type is applicable for your SMTP Server from the dropdown menu. If you are sending attachments, such as snapshots, make sure to leave the checkbox for Attachment as enabled. In the Subject line, you can leave the subject as default (NVR ALERT) or you can change the subject line to whatever you would like it to say. This will be the email address the alerts are being sent from. Enter the sender's email address into the Sender field. Next, enter the receiver's email address into the Receiver field, this will be the email address that the alerts will be emailed. As a general rule of thumb, a lways verify if your Email Address and password were entered correctly before proceeding. Enter the password for that email address into the Password field. Once this information has been filled out, enter the email address being used into the Username field. Popular Email Servers, Ports, and Encryption SMTP Server For more information on which email SMTP servers, port numbers, and encryption types to use, refer to the provided table below. Then, enter the port number for your SMTP server in the Port field. Type in the SMTP server for your email service provider in the SMTP Server field. In the network menu, click on the Email tab and enter the requested information into the interface. If you have direct access to your NVR and would like to set up email alerts, log into your device, and in the Management section click on Network. To set up email alerts using your NVR, please refer to the information provided below. Click "Apply" → "Save" to save settings.Setting up email alerts for your NVR will allow you to receive motion detection alerts straight to your email address. Before the next steps, ensure "Enable" is check marked. You should see a "Mail Test" notification in your email.Ħ. It will prompt if test has succeeded or failed. Input Encrypt type that corresponds to the port number that is provided in the link above → input interval → select test to verify it works. Input a different email for receiver and sender (Must not be the same email) → Input Subject for the email header when you receive the email notification → Check "Attachment" for attachments such as motion detect snapshots.ĥ. → input password of email you are using.Ĥ. Input User, which is the email you are using. If a company email is being used you will need to contact your IT department for the SMTP information.ģ. You may use this link to reference the SMTP for your email along with what ports can be used. Please note depending on the email you are using the SMTP and port will be different. ![]() In this case Gmail () is being used the required port number for SSL gmail encryption is 465. Check Enable → Input SMTP Server → and required port number. Log in to recorder → Main Menu → Network → EmailĢ.
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